Booking policy

Refund Policy

Consultation capacity is reserved when payment is confirmed. For that reason, consultation bookings are non-refundable except where the provider cannot deliver the service or applicable law requires otherwise.

Provider and contact

This Refund Policy is provided by Kalibari enterprises. For refund questions, contact us at +91 89608 88997. Address: Ho. No 05, Hanuman Nagar, Street No 1, Lohagal Road, Ajmer, Rajasthan 305004, India.

No refund after booking

Once a consultation payment is confirmed, no refund is provided for change of mind, scheduling conflicts, missed sessions, late arrival, failure to join, or dissatisfaction with the discussion or outcome.

Rescheduling

You may request one reschedule at least 24 hours before the confirmed session. Requests made later may be treated as a missed session. Any alternative time remains subject to availability.

Provider cancellation

If we cannot conduct the consultation, we will first offer a reasonable alternative time. If no reasonable alternative can be provided, the consultation fee will be returned to the original payment method.

Payment errors and mandatory rights

Verified duplicate charges, unauthorised transactions, or refunds required by applicable consumer law will be handled as legally required. Failed-payment reversals are controlled by the bank or payment gateway and may take time to appear.

How to raise an issue

Contact us promptly with your booking reference and payment date. Do not send full card numbers, security codes, passwords, or banking credentials.

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